Schwab-TDA Merger: Thoughts, Rumors, Sightings...

Schwab's statement:
There are isolated traders, whose custom scripts, scans, watchlists were not ported over to the Schwab ToS servers.
(the majority of the cases result from a flawed account setup on either the Schwab or TDA side).


From what I understand:
The utility that Schwab is using to recover your 'lost' studies is simple. If you call them, they will create something-like shared links or .tx exports from your ToS set-up on the TDA servers, and they then import them into your Schwab ToS account. The indicators might have 'shared' prefix in their name, but essentially what is on your TDA account can be moved to your Schwab account.

If you start mucking around and attempt to rebuild your library on your own. It does affect their ability to port your setup over. So you need to call them for the fix before making changes to your Schwab ToS libraries.
(FYI, this was explained in the TDA FAQs that were posted before the integration).

While this is an easy fix. It is not that simple. Traders, who 'lost' their TDA ToS set-ups, tend to have fatal problems with their accounts:
IE: not in the US, unable to verify their identity, or that the ToS account was theirs or closed/suspended accounts or their type of brokerage account is not supported at Schwab, etc. etc.
These type of issues do result in having to start an account from scratch.

My fatal problem: I had several ToS accounts setup with separate ToS libraries.
Schwab does not support separate accounts. They lumped all our accounts together.
Schwab only migrated the library from the account that I designated as my main Schwab account access.

I have chosen to not have my other libraries ported over.
The single greatest real-time lag in the ToS app is caused by having too many custom scripts in your set-up. Read more: https://usethinkscript.com/threads/too-many-custom-studies-slows-down-thinkorswim.18577/#post-141129
I have my backups, I will reload as needed.

How to backup your studies:
https://usethinkscript.com/threads/how-to-backup-user-created-tos-chart-studies-strategies.14979/
https://usethinkscript.com/threads/best-way-to-save-lines-of-code.14973/#post-122479


Interesting trivia facts:
when Schwab lumped all the accounts together, the default ToS trading account is the oldest account. In my case, the ToS app defaulted to trading with a TDA account, I closed 10-years ago. It showed up with a balance of $2.​
Same as these posters:​

as other members have mentioned. I had scanners that were either from my other libraries or were just old deleted scan files; show up alive and well. Took awhile to delete scan scripts.​

@Mike
 
Last edited:
Today I found a "bug" & a fix upon log-in.

No problem logging into Schwab, TOS Android, TOS on the WEB but our near and dear desktop would not take my password today.

Down below the blue log in button is blue text that reads "CLEAR CACHE... ". After it cleared and restarted all was good. :)

All of the current studies and sets that I shared with myself over the past month came over. The 2000+ user studies were backed up and import just fine as needed.
 
Schwab's statement:
There are isolated traders, whose custom scripts, scans, watchlists were not ported over to the Schwab ToS servers.
(one of the more frequent reasons is that their Schwab ToS accounts were not set up and verified correctly).
However, no one has permanently 'lost' their custom studies, scans, watchlists, etc on the ToS live desktop app.

From what I understand:
The utility that Schwab is using to recover your 'lost' studies is simple. If you call them, they will create something-like shared links or .tx exports from your ToS set-up on the TDA servers, and they then import them into your Schwab ToS account. The indicators might have 'shared' prefix in their name, but essentially what is on your TDA account can be moved to your Schwab account.

If you start mucking around and attempt to rebuild your library on your own. It does affect their ability to port your setup over. So you need to call them for the fix before making changes to your Schwab ToS libraries.
(FYI, this was explained in the TDA FAQs that were posted before the integration).

While this is an easy fix. It is not that simple. Traders, who 'lost' their TDA ToS set-ups, tend to have fatal problems with their accounts:
IE: not in the US, unable to verify their identity, or that the ToS account was theirs or their type of brokerage account is not supported at Schwab, etc. etc.
These type of issues do result in having to start an account from scratch.

My fatal problem: I had several ToS accounts setup with separate ToS libraries.
Schwab does not support separate accounts. They lumped all our accounts together.
Schwab only migrated the library from the account that I designated as my main Schwab account access.

I have chosen to not have my other libraries ported over.
The single greatest real-time lag in the ToS app is caused by having too many custom scripts in your set-up. Read more: https://usethinkscript.com/threads/too-many-custom-studies-slows-down-thinkorswim.18577/#post-141129
I have my backups, I will reload as needed.

How to backup your studies:
https://usethinkscript.com/threads/how-to-backup-user-created-tos-chart-studies-strategies.14979/
https://usethinkscript.com/threads/best-way-to-save-lines-of-code.14973/#post-122479


Interesting trivia facts:
when Schwab lumped all the accounts together, the default ToS trading account is the oldest account. In my case, the ToS app defaulted to trading with a TDA account, I closed 10-years ago. It showed back up with a balance of $2. Definitely read: https://usethinkscript.com/threads/...hts-rumors-sightings.9326/page-10#post-141677

as other members have mentioned. I had scanners that were either from my other libraries or were just old deleted scan files; show up alive and well. Took awhile to delete scan scripts.​

@Mike
My conversion for my 3 TDA accounts resulted in 4 accounts showing up at Schwab. They ported over an account I thought was closed as well. Never received a statement or notices from TDA in the YEARS that it was, I thought, transferred/combined into a different TDA IRA account. Pleasant surprise as that small account had one stock and some cash. The stock went up over 400% in it's dormancy. Of course, that transaction would have occurred back when you had local TDA branch offices to go to, so who knows what they did or didn't do.
 
Hi,
I was switched from TD tto Schwab last weekend.In the process all of my tos setup, such as watchlist, grids, studies, chart drawings, etc, were lost. 13+ years of setup, all gone. Has anyone else had this experience. Schwab reps have escalated this situation tinternally, but I've not heard a response. Reason for this hwas that all my setup was associated with a closed acct (one of three), and the closed acct went away over the weekend.
Comments?
 
Hi,
I was switched from TD tto Schwab last weekend.In the process all of my tos setup, such as watchlist, grids, studies, chart drawings, etc, were lost. 13+ years of setup, all gone. Has anyone else had this experience. Schwab reps have escalated this situation tinternally, but I've not heard a response. Reason for this hwas that all my setup was associated with a closed acct (one of three), and the closed acct went away over the weekend.
Comments?

Issues with account status on either the Schwab side or TDA side account for the majority of the fatal migration errors discussed here:
https://usethinkscript.com/threads/...hts-rumors-sightings.9326/page-11#post-141739

Fatal errors are being dealt with by customer support on a case-by-case basis.
Sorry. No one can accurately predict the outcome of your case. Until support looks into what can be recovered.
 
Last edited by a moderator:
All my stuff came over very clean. Only issue I have is buying and selling activity feels very clunky. I am not getting good fills. Got to a point I was searching for an alternative broker yesterday but really just don't want to pay for it. Trade Station was on my short list, but I just feel like I would not be satisfied there either. So for the time being, I will stay with ToS for awhile and hope things will get smoother.
 
Ever since the big Schwab switch a week or so ago, I have a problem I cannot seem to solve. Any suggestions would be appreciated!

Whenever I load a workspace, the home screen appears instead of the charts. In the settings, I have "last used" selected to be shown on startup. Whenever I save that setting and restart the program, the setting reverts to "home screen." I just cannot make the program save "last used" under settings :(

What am I doing wrong?
 
Ever since the big Schwab switch a week or so ago, I have a problem I cannot seem to solve. Any suggestions would be appreciated!

Whenever I load a workspace, the home screen appears instead of the charts. In the settings, I have "last used" selected to be shown on startup. Whenever I save that setting and restart the program, the setting reverts to "home screen." I just cannot make the program save "last used" under settings :(

What am I doing wrong?
Delete the usergui folder:

Exit the thinkorswim software.
Right click on the thinkorswim icon.
Left-click on PROPERTIES.
Left-click on OPEN FILE LOCATION.
In the resulting window, right-click on the USERGUI folder.
Left-click on DELETE.
Restart thinkorswim.

Setup > Application Settings... > verify/modify your desired settings beginning with Account

Once all options are set:
Setup > Save Workspace as...
Close ToS platform and restart program.
 
My transition was completed on May 13th. TOS appears to be converted complete. So no transitional learning or changes needed. I really appreciate that.

The Schwab desktop, now that is another story. There are many additional clicks required to get here to there on that platform.
 
The biggest issue or annoying thing i noticed is... Alert transfer....
All the notes ... on why u set it u and what to do... vanished...
Totally irritating .... but okay to live with it... now got to study why u wrote the alert..

Otherwise it's a good job
 
Per Schwab:

Scheduled maintenance
Date: 06/08/2024 Category: Important Notification

Due to scheduled maintenance, some charting functionality and trading functionality will be intermittently unavailable from approximately 7:00 a.m. ET on June 8, 2024, until 12:00 a.m. ET on June 9, 2024. We apologize for any inconvenience this may cause.
 
Last edited:
Per Schwab:
Due to a technical issue, some clients may have difficulty logging in. We’re working to resolve the issue as quickly as possible. We apologize for any inconvenience.
IdB5Wzg.png

VNAQkzm.png

CxULCag.png

😡

User passwords are malfunctioning across all platforms and even the Schwab website.
 
Last edited:
Per Schwab:

IdB5Wzg.png

VNAQkzm.png

😡

User passwords are malfunctioning across all platforms and even the Schwab website.
we should incorporate the idea that complex systems can create unexpected misbehavior even if 99.99% of the time things go smoothly. in practical terms, we should position ourselves as if, at any time, our platform would fail, and then evaluate what kind of measure we could preemptively take to avoid catastrophes in our portfolio. to me it looks some OCO GTC orders could be something that can be in place just for situations like that, but I am sure someone can come with other ideas also to share
 
we should incorporate the idea that complex systems can create unexpected misbehavior even if 99.99% of the time things go smoothly. in practical terms, we should position ourselves as if, at any time, our platform would fail, and then evaluate what kind of measure we could preemptively take to avoid catastrophes in our portfolio. to me it looks some OCO GTC orders could be something that can be in place just for situations like that, but I am sure someone can come with other ideas also to share

I am in.
Do as @apdusp says, not like what I did:
AR2qCza.png


Thank you Schwab
 
Last edited by a moderator:
I deleted my usergui directory and cleared cache from the TOS login panel and then was able to login... May have been coincidence but anyone still experiencing issues to try those two procedures as it can't hurt...
 
@rad14733 is correct.
Members still having difficulty signing in, need to clear their cache:

1. click the gear at the bottom of the login screen
2. click on Clear cache and restart
BGKVFe8.png


Clearing the cache is a good habit to get into before each login attempt.
Especially as Schwab is pushing new builds through at a fast & furious pace.
 
Guys, is anyone having problems with the TOS platform this morning? I am with the help desk and they can't explain it. The TOS platform is not working this morning, and it is on their end.
 
Members are still reporting that they have to "clear cache" in order to log-on.
see instructions here: https://usethinkscript.com/threads/...hts-rumors-sightings.9326/page-11#post-142727

From what Schwab stated yesterday, the clear cache button clears the saved log-on name and biometrics. Therefore, if you don't click "save sign-on name" and if you don't use biometrics, there is no need to clear cache of the problems that Schwab is currently having.

The ToS mobile issues are still ongoing. If having difficulty, Schwab recommends signing on to the Schwab site first and then attempt to access the ToS mobile app
99zHShd.jpeg

(thanks to VIP Discord Member: @BOOMERMANG for the mobile app workaround)
@Saldrubi
 

Join useThinkScript to post your question to a community of 21,000+ developers and traders.

Not the exact question you're looking for?

Start a new thread and receive assistance from our community.

87k+ Posts
275 Online
Create Post

The Market Trading Game Changer

Join 2,500+ subscribers inside the useThinkScript VIP Membership Club
  • Exclusive indicators
  • Proven strategies & setups
  • Private Discord community
  • ‘Buy The Dip’ signal alerts
  • Exclusive members-only content
  • Add-ons and resources
  • 1 full year of unlimited support

Frequently Asked Questions

What is useThinkScript?

useThinkScript is the #1 community of stock market investors using indicators and other tools to power their trading strategies. Traders of all skill levels use our forums to learn about scripting and indicators, help each other, and discover new ways to gain an edge in the markets.

How do I get started?

We get it. Our forum can be intimidating, if not overwhelming. With thousands of topics, tens of thousands of posts, our community has created an incredibly deep knowledge base for stock traders. No one can ever exhaust every resource provided on our site.

If you are new, or just looking for guidance, here are some helpful links to get you started.

What are the benefits of VIP Membership?
VIP members get exclusive access to these proven and tested premium indicators: Buy the Dip, Advanced Market Moves 2.0, Take Profit, and Volatility Trading Range. In addition, VIP members get access to over 50 VIP-only custom indicators, add-ons, and strategies, private VIP-only forums, private Discord channel to discuss trades and strategies in real-time, customer support, trade alerts, and much more. Learn all about VIP membership here.
How can I access the premium indicators?
To access the premium indicators, which are plug and play ready, sign up for VIP membership here.
Back
Top