Mocnarf1
Member
I was having a problem with saving Order Templates for Sequential Conditional Orders that reference
custom Studies . TOS would mess up the Conditional Order when it is re-loaded you can send it but it
will never trigger a Buy or Sell . I reported the problem to ThinkOrSwim Support and got this response:
It took me quite a while to figure out there was a problem. I keep going back to my studies to try and
find why my buy and/or sell was not working. Wasted a lot of time. Hope this helps you avoid this problem
or at least your aware of this know bug. Or maybe it's a design feature. Anyway Heads Up!
custom Studies . TOS would mess up the Conditional Order when it is re-loaded you can send it but it
will never trigger a Buy or Sell . I reported the problem to ThinkOrSwim Support and got this response:
Thank you for your message! My name is Brandy and I am happy to help.
Regrettably, a saved order template will not automatically reference a custom script as a condition, even if the original order (that the template was saved from) included a custom script as a condition. The saved order would only reference the name of the study, and not the actual script itself, so it would not function as intended. While this is currently a known limitation on the platform, I have submitted a suggestion to our developers to consider adding the ability to save orders with custom scripts in the future, as I understand that this would be inconvenient for you!
As a workaround, you can still save the set of order legs as a template so that you do not need to re-enter all of the legs of the order every time that you place a new order. Then, you would just need to click on the "gear" icon (Order Rules) next to each leg to add the custom study as a condition for that specific leg. I do understand that this does not remove all of the manual work from placing this type of order, but hopefully this helps to make the process easier than re-entering the new order entirely.
I hope this helps. If there is anything else at all that we can assist with, please let us know.
It took me quite a while to figure out there was a problem. I keep going back to my studies to try and
find why my buy and/or sell was not working. Wasted a lot of time. Hope this helps you avoid this problem
or at least your aware of this know bug. Or maybe it's a design feature. Anyway Heads Up!