Site Preferences Question

[rad14733]

@BenTen Curious whether there is an issue with how the site processes User Preferences... I have gone in and switched off receipt of emails when I receive site Alerts, yet I have still been receiving them... I get tired of having to check my one email and delete 20 - 30 email notifications that I don't want or need... I'm fine with getting the Alerts here on the site only as I always have it open in a browser tab... It's just a waste of time, effort, and internet bandwidth to have emails generated... Any suggestions...???

 

[BenTen]

These two options need to be unchecked if you no longer wish to receive email notifications.

Let me know if you already did that but still receiving email notifications. I will take a look.

 

[rad14733]

They are unchecked, which is why I'm asking... I've checked, unchecked, and saved several times - just to make sure the settings change is recognized but to no avail... Nothing makes the emails stop... They've been unchecked for a couple weeks but I just cycled the settings and saved again...

 

[BenTen]

@rad14733 That's strange! I've turned it off entirely for your account from our own backend. Let me know if you're still receiving email notifications.

 

[rad14733]

Nothing now... Try turning me back on and reply again so we can narrow this down... Maybe me toggling them for the 5th or 6th time did the trick...

 

[BenTen]

@rad14733 Ok, just turned it back on.

 

[rad14733]

@rad14733 Ok, just turned it back on.

No email yet... Maybe your site-wide toggle did the trick because I have been toggling and saving at least once or twice a week without any change...

Edited to add: Still no email even after you reacted... Hopefully, that did the trick...

 

[rad14733]

@BenTen They're Baaaack...!!! I just checked and have gotten two new email notifications regarding Watched topics... The email checkboxes are still unchecked in my Preferences... Odd...!!!

 

[BenTen]

@rad14733 Can you confirm that the email notifications have been reduced dramatically? I mean, are you still receiving email notifications at the same rate as before? That way, I know where to investigate.

 

[rad14733]

@rad14733 Can you confirm that the email notifications have been reduced dramatically? I mean, are you still receiving email notifications at the same rate as before? That way, I know where to investigate.

I think I have been receiving roughly 6 to 8 emails per day... Not a lot but as I participate more the count progressively rises... They aren't going to my most used email which is why they tend to stack up before I get around to deleting them... Over a weekend I can build up close to 30 that I delete on Monday mornings... It's just odd that unchecking the email options doesn't stop them... Let me know what you find...