Problems logging into ThinkorSwim on August 15?

[mailbagman2000]

This morning I could not log into TOS. Kept getting the following msg.

Build 1965.0.58 is not compatible with build 1964.2.0.

 

[Alex]

They are most likely doing some server maintenance as i had a similar issue.

 

[dougn]

There is an update scheduled for this weekend. No advance release notes that I can find.

Many custom columns have not been working well (confirmed with a Tos trader as well has Ken Rose that they were experiencing the same issue).

Specifically the word "loading" appears in the field and never loads. These are columns that I have been using for many months and even years in some cases with no issues.

My fingers are crossed on this one. Phone support has been no help and it's no longer possible to talk with platform support directly.

 

[mailbagman2000]

Thanks. guess I'll have to wait it out like everyone else is.

 

[Prison Mike]

Had the same issue. Not resolved yet

 

[Bung Bang]

i am ok now

 

[Steve66]

I can now log on to live trading and paper money.. Seems to hang waiting for data on paper money.. They are probably still doing maintenance.. I will try back later

 

[rad14733]

Hopefully they will have resolved several other issues... I had noticed that for only the last week that I was getting performance issue alerts that had finally gone away only weeks ago... All seems well, so far, since the overnight updates...

 

[mailbagman2000]

Had the same issue. Not resolved yet

Charts come up but the price's and watchlist still show nothing

 

[BenTen]

There was an update overnight. More details 👇

https://twitter.com/i/web/status/1294693542992818176

 

[iTrade2]

it is back to normal now.