Hello, I am trying to use a conditional order where the condition is used to expose / use the Mark value on the order. So the study that I use is supposed to be true by default at all times and the conditional order should go through and get into the "Working" status as soon as I submit it.
I use saved templates for such orders so I can send them quickly without wasting time on creating the order and its condition (e.g., selecting conditional order / rules gear icon, selecting the study, etc.).
What I've noted (and read one comment in another thread here) is that sending such orders from a saved template may not work because the order keeps staying in the "Waiting Condition" status (even though the condition is met). However, if I open the conditional order / rules gear iron on the order before I submit it and just click in there in a few places and send the order, then it goes through and its status is "Working."
Would you know if if there is a wait to resolve this issue?
Here is a screen shot of the order:
I use saved templates for such orders so I can send them quickly without wasting time on creating the order and its condition (e.g., selecting conditional order / rules gear icon, selecting the study, etc.).
What I've noted (and read one comment in another thread here) is that sending such orders from a saved template may not work because the order keeps staying in the "Waiting Condition" status (even though the condition is met). However, if I open the conditional order / rules gear iron on the order before I submit it and just click in there in a few places and send the order, then it goes through and its status is "Working."
Would you know if if there is a wait to resolve this issue?
Here is a screen shot of the order: