Schwab-TDA Merger: Thoughts, Rumors, Sightings...

[MerryDay]

Schwab's statement:
There are isolated traders, whose custom scripts, scans, watchlists were not ported over to the Schwab ToS servers.
(the majority of the cases result from a flawed account setup on either the Schwab or TDA side).


From what I understand:
The utility that Schwab is using to recover your 'lost' studies is simple. If you call them, they will create something-like shared links or .tx exports from your ToS set-up on the TDA servers, and they then import them into your Schwab ToS account. The indicators might have 'shared' prefix in their name, but essentially what is on your TDA account can be moved to your Schwab account.

If you start mucking around and attempt to rebuild your library on your own. It does affect their ability to port your setup over. So you need to call them for the fix before making changes to your Schwab ToS libraries.
(FYI, this was explained in the TDA FAQs that were posted before the integration).

While this is an easy fix. It is not that simple. Traders, who 'lost' their TDA ToS set-ups, tend to have fatal problems with their accounts:
IE: not in the US, unable to verify their identity, or that the ToS account was theirs or closed/suspended accounts or their type of brokerage account is not supported at Schwab, etc. etc.
These type of issues do result in having to start an account from scratch.

My fatal problem: I had several ToS accounts setup with separate ToS libraries.
Schwab does not support separate accounts. They lumped all our accounts together.
Schwab only migrated the library from the account that I designated as my main Schwab account access.

I have chosen to not have my other libraries ported over.
The single greatest real-time lag in the ToS app is caused by having too many custom scripts in your set-up. Read more: https://usethinkscript.com/threads/too-many-custom-studies-slows-down-thinkorswim.18577/#post-141129
I have my backups, I will reload as needed.

How to backup your studies:
https://usethinkscript.com/threads/how-to-backup-user-created-tos-chart-studies-strategies.14979/
https://usethinkscript.com/threads/best-way-to-save-lines-of-code.14973/#post-122479


Interesting trivia facts:

​

when Schwab lumped all the accounts together, the default ToS trading account is the oldest account. In my case, the ToS app defaulted to trading with a TDA account, I closed 10-years ago. It showed back up with a balance of $2.​

Same as these posters:​

https://usethinkscript.com/threads/...hts-rumors-sightings.9326/page-10#post-141677​

https://usethinkscript.com/threads/...hts-rumors-sightings.9326/page-11#post-141774​

as other members have mentioned. I had scanners that were either from my other libraries or were just old deleted scan files; show up alive and well. Took awhile to delete scan scripts.​

@Mike

 

[markos]

Today I found a "bug" & a fix upon log-in.

No problem logging into Schwab, TOS Android, TOS on the WEB but our near and dear desktop would not take my password today.

Down below the blue log in button is blue text that reads "CLEAR CACHE... ". After it cleared and restarted all was good.

All of the current studies and sets that I shared with myself over the past month came over. The 2000+ user studies were backed up and import just fine as needed.

 

[AndrewPnF]

Schwab's statement:
There are isolated traders, whose custom scripts, scans, watchlists were not ported over to the Schwab ToS servers.
(one of the more frequent reasons is that their Schwab ToS accounts were not set up and verified correctly).
However, no one has permanently 'lost' their custom studies, scans, watchlists, etc on the ToS live desktop app.

From what I understand:
The utility that Schwab is using to recover your 'lost' studies is simple. If you call them, they will create something-like shared links or .tx exports from your ToS set-up on the TDA servers, and they then import them into your Schwab ToS account. The indicators might have 'shared' prefix in their name, but essentially what is on your TDA account can be moved to your Schwab account.

If you start mucking around and attempt to rebuild your library on your own. It does affect their ability to port your setup over. So you need to call them for the fix before making changes to your Schwab ToS libraries.
(FYI, this was explained in the TDA FAQs that were posted before the integration).

While this is an easy fix. It is not that simple. Traders, who 'lost' their TDA ToS set-ups, tend to have fatal problems with their accounts:
IE: not in the US, unable to verify their identity, or that the ToS account was theirs or their type of brokerage account is not supported at Schwab, etc. etc.
These type of issues do result in having to start an account from scratch.

My fatal problem: I had several ToS accounts setup with separate ToS libraries.
Schwab does not support separate accounts. They lumped all our accounts together.
Schwab only migrated the library from the account that I designated as my main Schwab account access.

I have chosen to not have my other libraries ported over.
The single greatest real-time lag in the ToS app is caused by having too many custom scripts in your set-up. Read more: https://usethinkscript.com/threads/too-many-custom-studies-slows-down-thinkorswim.18577/#post-141129
I have my backups, I will reload as needed.

How to backup your studies:
https://usethinkscript.com/threads/how-to-backup-user-created-tos-chart-studies-strategies.14979/
https://usethinkscript.com/threads/best-way-to-save-lines-of-code.14973/#post-122479


Interesting trivia facts:

​

when Schwab lumped all the accounts together, the default ToS trading account is the oldest account. In my case, the ToS app defaulted to trading with a TDA account, I closed 10-years ago. It showed back up with a balance of $2. Definitely read: https://usethinkscript.com/threads/...hts-rumors-sightings.9326/page-10#post-141677​

as other members have mentioned. I had scanners that were either from my other libraries or were just old deleted scan files; show up alive and well. Took awhile to delete scan scripts.​

@Mike

My conversion for my 3 TDA accounts resulted in 4 accounts showing up at Schwab. They ported over an account I thought was closed as well. Never received a statement or notices from TDA in the YEARS that it was, I thought, transferred/combined into a different TDA IRA account. Pleasant surprise as that small account had one stock and some cash. The stock went up over 400% in it's dormancy. Of course, that transaction would have occurred back when you had local TDA branch offices to go to, so who knows what they did or didn't do.

 

[mff3429]

Hi,
I was switched from TD tto Schwab last weekend.In the process all of my tos setup, such as watchlist, grids, studies, chart drawings, etc, were lost. 13+ years of setup, all gone. Has anyone else had this experience. Schwab reps have escalated this situation tinternally, but I've not heard a response. Reason for this hwas that all my setup was associated with a closed acct (one of three), and the closed acct went away over the weekend.
Comments?

 

[useThinkScript]

Hi,
I was switched from TD tto Schwab last weekend.In the process all of my tos setup, such as watchlist, grids, studies, chart drawings, etc, were lost. 13+ years of setup, all gone. Has anyone else had this experience. Schwab reps have escalated this situation tinternally, but I've not heard a response. Reason for this hwas that all my setup was associated with a closed acct (one of three), and the closed acct went away over the weekend.
Comments?

Issues with account status on either the Schwab side or TDA side account for the majority of the fatal migration errors discussed here:
https://usethinkscript.com/threads/...hts-rumors-sightings.9326/page-11#post-141739

Fatal errors are being dealt with by customer support on a case-by-case basis.
Sorry. No one can accurately predict the outcome of your case. Until support looks into what can be recovered.